Real Intelligence Engine™
Go beyond Artificial Intelligence (AI) and use YourAnswer's Real Intelligence Engine™.
Search engines typically just match keywords. They don't understand the meaning of words nor phrases. AI goes one step further, and chatbots and virtual assistants are examples of this, but they fall short of true understanding, which leads to poor experiences and frustrated users.
YourAnswer's breakthrough Real Intelligence Engine™ actually understands the meaning of your spoken words. You can speak just as if you were talking to a knowledgeable person.
In our Interactive Voice Banking service, bank customers and credit union members can perform a wide variety of transactional banking tasks, as well as asking other general banking questions. It is possible to have intelligent conversations, and the user will be asked questions by YourAnswer where there was insufficient or ambiguous information provided by the user.
YourAnswer's Interactive Voice Banking service is able to understand complex statements such as "Transfer $150 from my savings to my checking account on the 16th day of the month, starting in March and finishing in December". YourAnswer also understands questions such as “where is my nearest ATM” and “what is my savings account balance”.
YourAnswer's Voice Shopping experience allows users to say things like "show me all your red dresses size 6 under $50". YourAnswer understands the colour "red", that you want a "dress" in "size 6", and that the price must be "under $50". The results returned match exactly what you ask for, saving time and helping your customers to get to the checkout faster and more efficiently. It's also understands questions relating to the general shopping experience, such as “what are your shipping costs” and “what is your return policy”. YourAnswer is an engaging and fun experience, which makes online shopping a delight on your website.
Let us show you the power of YourAnswer's Real Intelligence Engine™.