Intelligent Virtual Assistant
YourAnswer utilizes its proprietary Real Intelligence Engine to provide a unique, intelligent, voice and text search and answer experience for bank customers and credit union members.
YourAnswer Intelligent Virtual Assistant integrates with existing native apps and/or websites to provide a seamless, streamlined experience that facilitates fast answers and highly relevant search results.
Capabilities include:
-
Highly relevant search results based on AI semantics
-
Both voice and text input
-
A closed answer above the search results
-
Call center and support cost savings
-
Easy integration – SaaS service
You can ask questions like:
-
“What’s your routing number?”
-
"Where’s my closest branch?”
-
“What are your hours?”
-
"CD rates"
YourAnswer works equally well on voice-enabled desktop computers, tablets and smartphones. YourAnswer also works in text mode, allowing ultimate flexibility for all users.