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Interactive Voice Banking

Empowers bank customers and credit union members with voice-enabled transactional banking

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YourAnswer Interactive Voice Banking improves the digital user experience, delivering financial institutions:
 
  • Higher client retention rates
  • Lower branch, call center and ATM costs
  • Increased self-service, search and marketing capabilities

Intelligent Virtual Assistant

Voice and text search and answer experience, for banks and credit unions

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YourAnswer Intelligent Virtual Assistant provides:
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  • A seamless, streamlined experience that facilitates fast answers and highly relevant search results
  • Key information for both existing and prospective members and customers
  • Branch, call center and support cost savings
  • Easy integration through our SaaS service

Interactive Voice Marketing

Provide personalized offers and self-service pre-approved loans in seconds

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YourAnswer Interactive Voice Marketing operates 24/7, delivering financial institutions:
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  • More revenue through increased loan acceptances and deposits
  • Lower branch, call center and ATM time and costs
  • New members and customers, plus higher retention rates
  • Member and customer savings

Voice Shopping

Empower your brand and e-commerce site with the ultimate mobile shopping experience

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It’s all about your customers

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Conversion rate

Increased 190%

2.3x longer

Stayed on site

1.5x more pages

Viewed

“Without doubt, the most impactful capability we have ever added to our site, and we did almost nothing on our end - added a microphone link and we were good to go”

Julie Daly, VP of eCommerce, Leading Apparel Website

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Voice Shopping Experience

Let visitors to your website use their voice-enabled devices to find your products and information in an engaging manner that improves conversion rates, increases sales, decreases bounce rates, and enhances your brand.

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So what is this new technology?

Well, it's not search, it's not navigation, and it goes well beyond AI.  In fact, it's Real Intelligence, and it's built around a new voice interface that allows users to ask for exactly what they want, and a new display that allows users to efficiently touch, feel and interact with your products.

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No, it's not a search engine

Unlike search engines, we don't match keywords.  Unlike faceted navigation, we don't match boxes that have been ticked to indicate price, size, color or other attributes.  With our breakthrough Real Intelligence Engine™, we process the shopper's voice request by understanding their meaning and intent, like a human sales associate would.

Brand Empowerment

Not only hear what your customers are saying, but use YourAnswer’s customized speech response capability to enhance your brand and connect with your customers in new and personal ways.

Improve your mobile performance by ENGAGING your visitors with YourAnswer.  It also works just as well with tablets, desktop computers, and keyboards as well as voice.  

Implementation couldn’t be easier.

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